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Supercharge your 3CX Call Center with Mr. VoIP tools
Supercharge your 3CX Call Center with Mr. VoIP tools

Mr VoIP. Supercharge your 3CX Call Center

We can all agree that 3CX is a great communications solution. It’s come leaps and bounds in recent years with new features such as website live chat, Facebook integration and business SMS to name a few. But how can you personalize and customize your 3CX Call Center according to your business?

Your 3CX Call Center. How you need it

With Mr. VoIP you can customize your 3CX Call Center to better suit your business needs and model. Your call center needs to serve your business, your team and adapt according to the platforms you use internally; from CRM systems, to social media and billing solutions.

This is all made possible with Mr VoIP’s tools and the add-ons offered for 3CX Call Centers. Whether you need to customize your wallboard, call reports, CRM integration or any other custom development with Mr. VoIP you can rest assured that your call center solution will be tailored to your needs.

Learn More about Call Center Customization or Get in touch for a demo.

We develop customizations for your business needs

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One stop shop. Billing software and call center
One stop shop. Billing software and call center

Save time. Combine your Call Center and Billing Software

Do you also feel that there aren’t enough hours in the day to get everything done? You’re constantly rushing from one task to the next and have this nagging feeling that you’ve done nothing? You’re not alone. One easy way to start saving time in by merging your billing software and call center into a single platform.

One stop solution. Billing software & Call Center

Save time and make management easier by having one interface to log into and one solution to maintain and manage. Merge your billing software with your PBX and forget about logging into various systems each day.

Get all the reports you need from your billing software; BI reports, alerts & notifications, dynamic routing and more all in one powerful system.

Issue purchase orders, invoices and delivery orders from a centralized system. Whether your billing process is simple and straightforward or complex, Mr. VoIP’s billing software provides an all-inclusive solution for any industry.

Our billing software is flexible and allows for complete customization to accommodate any billing or accounting process. We will design a customized solution for you to seamlessly integrate with the rest of your in-house system.

Get in touch for a demo and free consultation.

We develop customizations for your business needs

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Automatic call handling with call flow apps
Automatic call handling with call flow apps

Call Flow Apps. Easy, automatic call handling

No one likes waiting for their call to be answered or being left on hold for too long. And when this happens to your customers, there’s a big chance that you’ve just lost them. An easy way to avoid this? Use a call flow app to automate call handling.

Boost customer satisfaction

Call flow apps can help you boost your customer satisfaction rates. Instead of wasting their time talking to one agent after the other, allow them to easily choose the department or agent they need to talk to by pressing numbers on their keypad. An additional perk to this is that it will also save your agents time and as a result increase their productivity.

Easy to build call-flows. No programming required.

Mr. VoIP’s call flow app comes pre-loaded with ready-to-use building blocks. This enables you to visually build your voice apps and call flows without the need for any programming knowledge. Just drag and drop – it really is child’s play.

Some example call flows you can build yourself:

  • Route calls based on time of day
  • Direct calls based on customer input
  • Validate customer data against a database
  • Call surveys
  • Implement a Voice Payment gateway
  • Call-back scheduler
  • Enhanced HTTP API Voice
  • Automatic outbound dialler – call numbers and distribute to agents
  • 3CX Monitor and app designer add-ons

Find out more about our Call Flow Apps or get in touch for a demo.

We develop customizations for your business needs

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3CX third party applications by Mr. VoIP
3CX third party applications by Mr. VoIP

Looking for 3CX third-party applications? Look no further.

Whether it’s CRM integrations, wallboards, call reports, softphones, or even billing solutions Mr. VoIP can develop any third-party application for your 3CX installation.

Why use a 3CX third party-application?

If you need your 3CX installation to truly work for your business and your communications needs and alleviate your team of extra work then we can help you do just that. An out-of-the-box solution rarely ticks all the boxes. Customization is inevitable to be 100% satisfied.

We’ve developed 3CX add-ons for thousands of businesses around the world and continue to support and maintain them through every 3CX update and release. Therefore, you can rest assured that the solutions we provide you with are sustainable, expandable and future-proof.

Why Mr. VoIP as your third-party application?

At Mr. VoIP, we have 10+ years of experience with 3CX; as a distributor and as manufacturer and developer of 3CX peripherals. We develop 3CX PBX Appliances which are certified by 3CX as well as a complete omnichannel call center solution which utilizes 3CX for its calling features and more.

When it comes to anything 3CX – we’re the true experts!

Get in touch with our team and find out what we can do for you.

We develop customizations for your business needs

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Mr VoIP's sales and support hours for the 2021 holiday season
Mr VoIP's sales and support hours for the 2021 holiday season

Our Sales and Support opening hours for the holiday season

We’re just a few weeks away from saying “goodbye” to 2021. The end of the year is a busy period for most businesses, as the need to hit their annual sales targets becomes more and more intense. In addition to that, you need to ensure your customers are happy and that you can guarantee everything will run smoothly for them throughout the holidays.

With that in mind, the team at Mr. VoIP will be available on all days throughout the holidays to ensure that we can assist you with any need you may have.

  • Sales Team: 9am – 6 PM SST, Monday to Friday
  • Support Team: 7am – 10pm SST, Monday to Saturday

The only days that we’ll be officially unavailable are Christmas and New Year’s Day.

We’d like to take this opportunity to wish everyone an amazing holiday season and a Happy New Year!

We develop customizations for your business needs

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3CX Add-ons by Mr. VoIP tools
3CX Add-ons by Mr. VoIP tools

Pump-up your PBX with Mr. VoIP Tools

Looking for additional VoIP tools for your 3CX installation? With Mr VoIP tools you can customize your 3CX PBX to best suit your individual needs.

How? From wallboard customization, call reports and custom CRM integrations Mr VoIP tools offers these and much more.

Maximize your 3CX

3CX is a great communications solution. Why not get the most out of it and use it to its utmost potential by simply combining the use of Mr VoIP tools with 3CX. Make the most out of your investment and get a high-performant PBX which is tailored to your needs.

Mr. VoIP Tools: The perfect solution for call centers

Mr. VoIP tools is especially designed for call centers, regardless of size and industry. Boost your agents’ performance with itemized reports and a customized wallboard. Increase customer satisfaction and retention with automated call flows, custom CRM integrations and a predictive dialler. It’s a win-win.

Trust the Experts

With more that 10 years of experience in selling and supporting 3CX as well as 7000+ happy customers we can guarantee our VoIP tools are the best for your 3CX system. And with 10+ global offices we can meet your requirements no matter where you are.

Learn more about Mr. VoIP tools

We develop customizations for your business needs

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Get customized 3CX Add-ons with Mr Voip tools
Get customized 3CX Add-ons with Mr Voip tools

Customized 3CX Add-Ons with Mr. VoIP Tools

 3CX is a great communications solution. But not one-solution-fits all. There are certain functionalities and features you may require that are not offered by default. That’s where Mr. VoIP comes in. With a huge portfolio of 3CX Add-Ons, you can customize your PBX to best suit your business needs. 

Mr. VoIP and 3CX Add-Ons 

Mr. VoIP specializes in developing add-ons for 3CX. Our add-ons are developed and tested with the latest 3CX versions and updates to ensure continuous and seamless operation at all times. 

Need a Customized 3CX Add-on? 

At Mr. VoIP we develop customized add-ons specifically for your business and communications needs. With 10 years of experience in selling and supporting 3CX you can rest assured that our add-ons will boost your team’s productivity and performance. 

Get in touch for your free consultation.  

We develop customizations for your business needs

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New Cliniko integration with 3CX Phone System via Mr. VoIP tools
New Cliniko integration with 3CX Phone System via Mr. VoIP tools

Fresh out the oven! A new Cliniko Integration for 3CX with Mr VoIP add-ons

Great news for our healthcare practitioners and clinics that are using Cliniko and are looking for Cliniko integrations with their PBX and call center software.

This Cliniko integration with 3CX which is enabled with Mr VoIP saves time and boosts productivity. Users no longer need to toggle between their Cliniko and 3CX interface to manage calls and see patient records. When an incoming call occurs the caller ID is automatically matched to a patient’s record in Cliniko and if no record is found a new one is created.

Additionally, call recordings are automatically saved and new cases are created within Cliniko under the patient’s record. Therefore, no matter who the patient speaks to the next time they call a clear communications history is accessible for all agents of the system without the need to add call logs manually.

In a nutshell:

  • Call Pop-ups – The patient record is brought up automatically during a call
  • Call Journals – Calls are logged automatically as cases in Cliniko under the patient’s record
  • New Contacts – can be created when a call is received from an unknown number
  • Call Recordings – call recordings are automatically saved and saved in Cliniko under the patient’s record

Check out the Cliniko Integration with 3CX and Mr. VoIP in action:

Custom CRM integrations

If you’re using a CRM which is not natively integrated and supported by 3CX get in touch with us and we will develop a custom CRM integration for you.

We develop customizations for your business needs

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Easy Zoho CRM and 3CX integration with Mr. VoIP tools
Easy Zoho CRM and 3CX integration with Mr. VoIP tools

Mr. VoIP enables Zoho CRM Integration with 3CX V16/V18

You read that right! You can now integrate your Zoho CRM with 3CX V16/V18 via Mr. VoIP. This is great news as this integration allows Zoho CRM users to increase productivity and save time by no longer toggling between the two apps for their daily tasks.

What does this integration do?

  • Click to Call – Launch calls from Zoho CRM via 3CX
  • Call Pop-ups – The customer record is brought up automatically during a call
  • Call Journals – Calls are logged automatically as call records in the CRM
  • New contacts – can be created when a call is received from an unknown number
  • Follow-up – Add a follow-up action to a call (Schedule Call, Event, Task)

Easy setup and configuration

Not only is the integration itself great news for 3CX and Zoho users alike, we’ve also made the setup and configuration as easy as 1,2,3. And we mean that! With just a few simple steps you will have the integration configured and ready to go in no-time.

Need a custom CRM integration?

If you’re using a CRM which is not natively integrated and supported by 3CX get in touch with us and we will develop a custom CRM integration for you.

We develop customizations for your business needs

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Mr. VoIP's webiste has been redesigned and restructured to offer a better user experience
Mr. VoIP's webiste has been redesigned and restructured to offer a better user experience

Did you notice? We got a make over

Not that we want to show it off, but we do. We’ve just launched our brand-new Mr VoIP website and are happy to share this exciting news with you, our valuable partners and customers.

The new site has been restructured and redesigned to offer a better user experience, better optimization as well as to generate more qualitative leads.

You’ll notice we’ve aimed for a cleaner and more minimal look and feel for our new site. We’ve also added more content to better explain the unique features and benefits that Mr VoIP tools has to offer you and your business.

We’re super thrilled to finally be able to share it with you after all the hard-work and effort our team has put into it.

We hope you enjoy the new online experience as much as we do! 😊

We develop customizations for your business needs

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