Is VoIP the Right Choice for Your Business?
VoIP (Voice over Internet Protocol) can be a suitable choice for many businesses, but whether it’s the right choice for your specific business depends on
Forever Free 3CX APIs by Mr. VoIP
3CX APIs allow you to further customize your 3CX installation to better suit your business. Whether that’s a specific feature or even an integration with
Protect sensitive data with the Call Recording Encryption tool
We’re introducing a new feature to our VoIP tool range: the Call Recording Encryption tool. This new tool is easy to use and configure, providing
Dial from your browser or CRM with the latest Click2Call Plugin
Make it easier to dial numbers directly from your browser or CRM using Mr. VoIP’s Click2Call plugin. The plugin uses 3CX and allows your agents
3CX Support: Add-ons & Customizations
3CX recently sent out an email informing resellers and customers that they do not offer support for 3CX installations which use third-party add-ons, customizations and
How to Chat and Message from your mConnect dashboard – Video
With mConnect you can truly interact with your customers no matter which platform they’re using. We offer social media and messaging app integrations for the
Offer Exceptional Customer Service with our Email Ticketing Feature
mConnect offers an email ticketing system as a part of its call center omnichannel solution. From within the dashboard, you can easily respond to tickets,
Your All-in-One Video tutorial for call pop-ups, wrap up codes and reports
Having the right tools is vital to exceptional customer service. However, even if you’ve got the best call center software available it still needs to
First Come, First Serve. Reserve your spot for our upcoming 3CX Trainings
With 3CX pushing out quite a few new updates for 3CX V18 and the all-new 3CX StartUP, we found it was time to refresh your
Centralized PBX Extension & Contact Management with Mr. VoIP Tools
Use our HTTP API and manage all your 3CX PBX Extensions from one central dashboard. Save on admin time and effort and eliminate manual tasks
3CX API Integration with Mr. VoIP’s Call Recording API
For a CRM Integration to be truly seamless and allow your agents’ productivity to reach an all-time high, they need to have the ability to
Get more 3CX CRM Integrations with Mr. VoIP Tools
3CX offers out-of-the-box CRM integrations, available with the PRO and Enterprise editions which you can easily Plug’n’Play them with 3CX. But what happens if you
Customize your 3CX Wallboard with Mr. VoIP – Video
No two call centers are the same. Even if these call centers are in the same organization – they’ll still not be the same. Therefore,
Easier Call & Queue Monitoring with a Salesforce Wallboard
For all our partners and users who are using Salesforce as their CRM we’ve got an announcement to make!You can now view your call center
The dos and don’ts of Call Center Wallboards.
Before digging into call center wallboard etiquette let’s first establish what a wallboard is, why they’re needed in your call center and what benefits they
Get your know-how on! Signup for our 3CX Webinars
Knowledge is power! And the more knowledge you have the more you can sell! That said, we’ve scheduled our 3CX Q1 webinars for 2022. Click