Offer Exceptional Customer Service with our Email Ticketing Feature
mConnect offers an email ticketing system as a part of its call center omnichannel solution. From within the dashboard, you can easily respond to tickets,
Your All-in-One Video tutorial for call pop-ups, wrap up codes and reports
Having the right tools is vital to exceptional customer service. However, even if you’ve got the best call center software available it still needs to
First Come, First Serve. Reserve your spot for our upcoming 3CX Trainings
With 3CX pushing out quite a few new updates for 3CX V18 and the all-new 3CX StartUP, we found it was time to refresh your
Centralized PBX Extension & Contact Management with Mr. VoIP Tools
Use our HTTP API and manage all your 3CX PBX Extensions from one central dashboard. Save on admin time and effort and eliminate manual tasks
3CX API Integration with Mr. VoIP’s Call Recording API
For a CRM Integration to be truly seamless and allow your agents’ productivity to reach an all-time high, they need to have the ability to
Get more 3CX CRM Integrations with Mr. VoIP Tools
3CX offers out-of-the-box CRM integrations, available with the PRO and Enterprise editions which you can easily Plug’n’Play them with 3CX. But what happens if you
Customize your 3CX Wallboard with Mr. VoIP – Video
No two call centers are the same. Even if these call centers are in the same organization – they’ll still not be the same. Therefore,
Easier Call & Queue Monitoring with a Salesforce Wallboard
For all our partners and users who are using Salesforce as their CRM we’ve got an announcement to make!You can now view your call center
The dos and don’ts of Call Center Wallboards.
Before digging into call center wallboard etiquette let’s first establish what a wallboard is, why they’re needed in your call center and what benefits they
Get your know-how on! Signup for our 3CX Webinars
Knowledge is power! And the more knowledge you have the more you can sell! That said, we’ve scheduled our 3CX Q1 webinars for 2022. Click
Mr. VoIP App for 3CX and Microsoft Teams Integration
Looking for a truly seamless integration between 3CX and Microsoft Teams? Have we got some great news for you. Enable your agents to manage their
Mr VoIP. Supercharge your 3CX Call Center
We can all agree that 3CX is a great communications solution. It’s come leaps and bounds in recent years with new features such as website
Save time. Combine your Call Center and Billing Software
Do you also feel that there aren’t enough hours in the day to get everything done? You’re constantly rushing from one task to the next
Call Flow Apps. Easy, automatic call handling
No one likes waiting for their call to be answered or being left on hold for too long. And when this happens to your customers,
Looking for 3CX third-party applications? Look no further.
Whether it’s CRM integrations, wallboards, call reports, softphones, or even billing solutions Mr. VoIP can develop any third-party application for your 3CX installation.Why use a
Our Sales and Support opening hours for the holiday season
We’re just a few weeks away from saying “goodbye” to 2021. The end of the year is a busy period for most businesses, as the