Mr. VoIP enables Zoho CRM Integration with 3CX V16/V18
You read that right! You can now integrate your Zoho CRM with 3CX V16/V18 via Mr. VoIP. This is great news as this integration allows Zoho CRM users to increase productivity and save time by no longer toggling between the two apps for their daily tasks.
What does this integration do?
- Click to Call – Launch calls from Zoho CRM via 3CX
- Call Pop-ups – The customer record is brought up automatically during a call
- Call Journals – Calls are logged automatically as call records in the CRM
- New contacts – can be created when a call is received from an unknown number
- Follow-up – Add a follow-up action to a call (Schedule Call, Event, Task)
Easy setup and configuration
Not only is the integration itself great news for 3CX and Zoho users alike, we’ve also made the setup and configuration as easy as 1,2,3. And we mean that! With just a few simple steps you will have the integration configured and ready to go in no-time.
Need a custom CRM integration?
If you’re using a CRM which is not natively integrated and supported by 3CX get in touch with us and we will develop a custom CRM integration for you.
We develop customizations for your business needs
Forever Free 3CX APIs by Mr. VoIP
3CX APIs allow you to further customize your 3CX installation to better suit your business. Whether that’s a specific feature or even an integration with
Protect sensitive data with the Call Recording Encryption tool
We’re introducing a new feature to our VoIP tool range: the Call Recording Encryption tool. This new tool is easy to use and configure, providing
Dial from your browser or CRM with the latest Click2Call Plugin
Make it easier to dial numbers directly from your browser or CRM using Mr. VoIP’s Click2Call plugin. The plugin uses 3CX and allows your agents
3CX Support: Add-ons & Customizations
3CX recently sent out an email informing resellers and customers that they do not offer support for 3CX installations which use third-party add-ons, customizations and
How to Chat and Message from your mConnect dashboard – Video
With mConnect you can truly interact with your customers no matter which platform they’re using. We offer social media and messaging app integrations for the
Offer Exceptional Customer Service with our Email Ticketing Feature
mConnect offers an email ticketing system as a part of its call center omnichannel solution. From within the dashboard, you can easily respond to tickets,