Mr. VoIP

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Mr VoIP Tools blog for 3CX Add-ons

2025-03-17releasesImproved Teams Compatibility with the Latest Mr VoIP AppThe latest Mr VoIP app brings smoother Microsoft Teams compatibility for joint 3CX/Teams deployments.
2024-05-14toolsKey Components of Enterprise VoIP SystemsWhat actually goes into an enterprise-grade VoIP deployment, beyond just swapping in SIP trunks.
2024-03-05releases3CX & Mr. VoIP: Compatible & All Set for V20Mr. VoIP's full tool suite is confirmed compatible with 3CX V20, with no customer action required.
2024-01-12toolsVoIP: Benefits & Why Make the SwitchVoIP trades a physical phone line for internet-delivered voice, chat and video — here's why that trade is worth it.
2023-09-20releasesProtect Your Customers' Data with the Call Recording Encryption ToolMr. VoIP's Call Recording Encryption tool secures customer data captured during calls and helps meet standards like CCPA and FINRA.
2023-07-06toolsIs VoIP the Right Choice for Your Business?VoIP can cut costs and scale easily, but it leans on your internet connection and needs some technical planning.
2023-03-20toolsYour All-in-One Video Tutorial for Call Pop-Ups, Wrap-Up Codes and ReportsWrap-up codes and call reports look different for every call center, and configuring them right takes more than the defaults 3CX ships with.
2023-03-20toolsPump Up Your PBX with Mr. VoIP ToolsCustomize 3CX with wallboards, call reports and CRM integrations, built especially for call centers.
2023-03-20releasesEasier Call & Queue Monitoring with a Salesforce WallboardView your call center wallboard directly from your Salesforce dashboard.
2023-03-20toolsCentralized PBX Extension & Contact Management with Mr. VoIP ToolsMr. VoIP's HTTP API lets you manage 3CX extensions from one dashboard instead of updating your PBX, CRM and directory separately.
2023-03-20releasesDid You Notice? We Got a MakeoverWe've launched a brand-new Mr VoIP website, restructured and redesigned for a better experience.
2023-03-20releasesMr. VoIP App for 3CX and Microsoft Teams IntegrationManage 3CX calls, contacts and chats directly from Microsoft Teams with the Mr. VoIP Teams App.
2023-03-20toolsHow to Chat and Message from Your mConnect DashboardA look at how mConnect's dashboard lets agents chat with customers across Facebook, Telegram, WeChat, LINE, and SMS from one screen.
2023-03-20releasesMr. VoIP's Sales & Support Hours for the Holiday Season 2021Our sales and support opening hours over the 2021 holiday season.
2023-03-20releasesForever Free 3CX APIs by Mr. VoIPMr. VoIP offers a set of 3CX HTTP APIs — Make Call, Pickup Call, Start/Stop Recording, Queue management and more — free forever.
2023-03-20toolsOffer Exceptional Customer Service with the Email Ticketing FeaturemConnect's email ticketing tool lets agents manage, reassign, merge, and close support tickets without leaving the dashboard.
2023-03-20toolsCustomized 3CX Add-Ons with Mr. VoIP Tools3CX is not one-solution-fits-all. Mr. VoIP offers a large portfolio of add-ons tested against the latest 3CX versions.
2023-03-20toolsGet More 3CX CRM Integrations with Mr. VoIP Tools3CX only ships native CRM integrations on PRO and Enterprise editions — Mr. VoIP fills the rest of the list.
2023-03-20tools3CX and Cliniko Integration via Mr. VoIP ToolsA new Cliniko integration for 3CX gives healthcare practitioners call pop-ups, call journals and recordings inside patient records.
2023-03-20releasesDial from Your Browser or CRM with the Latest Click2Call PluginThe Click2Call Plugin turns phone numbers on any webpage or CRM into one-click calls through 3CX.
2023-03-20tools3CX API Integration with Mr. VoIP's Call Recording APIMr. VoIP's Call Recording API pulls 3CX call recordings straight into your CRM, with HTTPI security and MP3 export.
2023-03-20toolsCall Flow Apps: Easy, Automatic Call HandlingAutomate call handling with drag-and-drop call flows, no programming required.
2023-03-20toolsCall Center Wallboard Best PracticesWhat a wallboard is, why call centers use one, and the dos and don'ts of displaying real-time data.
2023-03-20toolsSave Time: Combine Your Call Center and Billing SoftwareMerge billing software and your PBX into a single platform with one login, one set of reports and full customization.
2023-03-20releasesGet Your Know-How On: Sign Up for Our 3CX WebinarsReserve a spot in the Q1 2022 3CX Intermediate and Advanced webinars ahead of the free 3CX certifications.
2023-03-20toolsCustomize Your 3CX Wallboard with Mr. VoIPNo two call centers are alike, so Mr. VoIP lets you customize 3CX wallboards for agent status, queues, wrap-up codes and more.
2023-03-20releasesReserve Your Spot for Our Upcoming 3CX TrainingsMr. VoIP opened signups for Intermediate and Advanced 3CX training sessions to help teams prep for certification.
2023-03-20releasesUpcoming 3CX Training for V18Intermediate and Advanced 3CX webinars for the new 3CX Version 18, scheduled for 27th and 28th October.
2023-03-20tools3CX Third Party Applications by Mr. VoIPCRM integrations, wallboards, call reports, softphones or billing: Mr. VoIP can build any third-party application for your 3CX installation.
2023-03-20releases3CX Support: Add-ons & Customizations3CX doesn't support third-party add-ons and customizations directly — but Mr. VoIP and mConnect customers get that support from the Cal4Care team instead.
2023-03-20toolsSupercharge Your 3CX Call Center with Mr. VoIP3CX is a great start, but your call center should work the way your business does. Mr. VoIP tools make that happen.
2023-03-20releasesMake Your 3CX V18 Install Truly YoursMr. VoIP tools are now fully compatible with 3CX V18, so you can customize your PBX with our add-ons.
2022-01-10toolsZoho CRM and 3CX Integration via Mr. VoIP ToolsMr. VoIP now integrates Zoho CRM with 3CX V16/V18: click to call, pop-ups, call journals, new contacts and follow-ups.
2022-01-10releasesmConnect Wallboards for Real-time Metrics and Current Data DisplaysCustomised mConnect wallboards let managers track queues and listen, whisper, barge in or transfer calls in real time.
2022-01-10toolsCalnCall Teams-up with Microsoft Teams for a Low-Cost SolutionCalnCall pairs Microsoft Teams with Session Border Controllers and SIP trunks for affordable unified business communication.
2021-10-20toolsLatest Fixes for Your Zohodesk and 3CX Integration by Mr. VoIPMr. VoIP integrates 3CX with Zohodesk so contacts, tickets, call logs and recordings stay in sync automatically.
2021-10-20toolsSugar CRM and 3CX Integration by Mr. VoIPSugar CRM users can manage leads and calls in one place with Mr. VoIP's 3CX integration.
2021-10-20tools3CX Integration for Bitrix24: Automated Contact CreationMr. VoIP integrates 3CX with Bitrix24 CRM for automatic contact creation, screen pop-ups, call logs and recordings.
2021-10-20releasesNew 3CX WebRTC Dialler: Dial from Your Browser or CRMMr. VoIP's WebRTC dialler lets agents make voice and video calls from the browser or CRM, with 3CX PBX compatibility.