Mr. VoIP App for 3CX and Microsoft Teams Integration
Looking for a truly seamless integration between 3CX and Microsoft Teams? Have we got some great news for you.
Enable your agents to manage their 3CX calls, contacts as well as internal and external chats directly from their Teams message textbox with the all-new Mr. VoIP Teams App.
The app is available for Windows, Mac, iOS and Android operating systems allowing you to benefit from it no matter which device you are using.
Contact and Call Management
Complete call and contact management integration between 3CX and Teams:
- Click2Call
- Make and receive calls
- Transfer calls
- Access call history
- Log-in and out of call queues
- View and manage contacts
- Forward customers to the agent survey tool
- Call logging and notes
Internal and External Chat Management
The app also offers integration chat platforms:
- Internal chats between colleagues
- Website live chat with your website visitors
- WhatsApp integration
- Facebook integration
Forever Free 3CX APIs by Mr. VoIP
3CX APIs allow you to further customize your 3CX installation to better suit your business. Whether that’s a specific feature or even an integration with
Protect sensitive data with the Call Recording Encryption tool
We’re introducing a new feature to our VoIP tool range: the Call Recording Encryption tool. This new tool is easy to use and configure, providing
Dial from your browser or CRM with the latest Click2Call Plugin
Make it easier to dial numbers directly from your browser or CRM using Mr. VoIP’s Click2Call plugin. The plugin uses 3CX and allows your agents
3CX Support: Add-ons & Customizations
3CX recently sent out an email informing resellers and customers that they do not offer support for 3CX installations which use third-party add-ons, customizations and
How to Chat and Message from your mConnect dashboard – Video
With mConnect you can truly interact with your customers no matter which platform they’re using. We offer social media and messaging app integrations for the
Offer Exceptional Customer Service with our Email Ticketing Feature
mConnect offers an email ticketing system as a part of its call center omnichannel solution. From within the dashboard, you can easily respond to tickets,
