Customize your 3CX Wallboard with Mr. VoIP – Video
No two call centers are the same. Even if these call centers are in the same organization – they’ll still not be the same. Therefore, how can it be expected that they need to view the same data and information on their wallboards. It simply will not work.
This is where Mr. VoIP comes in as a 3CX add-on and can help you fully customize your 3CX Wallboard. From viewing agent, call, and queue status to wrap-up codes and more granular details for each department Mr. VoIP can help you set up a wallboard that truly works for you.
Watch the video to see some of the many advanced wallboard options we offer.
Also, take a look at our Do’s & Don’ts guide for Call Center Wallboards to make sure your wallboard is working in your favour and not against you.
Make it easier to dial numbers directly from your browser or CRM using Mr. VoIP’s Click2Call plugin. The plugin uses 3CX and allows your agents
With mConnect you can truly interact with your customers no matter which platform they’re using. We offer social media and messaging app integrations for the
mConnect offers an email ticketing system as a part of its call center omnichannel solution. From within the dashboard, you can easily respond to tickets,
Having the right tools is vital to exceptional customer service. However, even if you’ve got the best call center software available it still needs to
With 3CX pushing out quite a few new updates for 3CX V18 and the all-new 3CX StartUP, we found it was time to refresh your