Zendesk and 3CX Call Center Integration

Seamlessly integrate Zendesk with your call center software 

Transform Zendesk into a powerful communications tool

Boost agent productivityreduce wasted time and increase customer satisfaction with the Zendesk call center integration for 3CX. Enable your agents to manage calls and automate tedious manual admin tasks from one centralized location. 

Call Management & Logging,
Journals & Contacts

Call and contact management, call logging and call journaling can all be automated allowing your agents to focus on what really matters – your customer. They can even add follow-up actions at the end of the call to ensure maximum satisfaction. 

call logging - journals - contacts
straightforward integration

An Effortless Zendesk
Call Center Integration

By integrating your Zendesk CRM with 3CX’s Call Center you get the best of both worlds without wasting time on extensive training or steep learning curves. Your teams and agents will hit the ground running from day one and you will see your customer service levels hit an all-time high. 

call journaling

Call Journaling

call pop up

Call
Pop-ups

follow ups

Call
Follow-ups

add contacts

Contact Creation

click2call

Click-to
call

Get the best solution for YOUR Call Center