Microsoft Dynamics Phone Integration with 3CX
A flawless Microsoft Dynamics phone integration for your contact center
Turn Microsoft Dynamics into a complete communications tool
Boost agent productivity and watch your customer satisfaction rates increase with the Microsoft Dynamics phone integration for 3CX. Manage calls and automate tedious manual admin tasks from one centralized location.
Call Management & Logging, Journals & Contacts
This Microsoft Dynamics phone integration empowers your agents to focus on your bottom line. Your customers. No longer will they have to toggle between tabs and windows to log calls manually. Call and contact management, call logging and call journaling are all automated. Ensure maximum customer satisfaction by adding follow-up actions at the end of the call.
Hassle-free Microsoft Dynamics Phone Integration
No extensive training or steep learning curves are necessary with this integration. It’s as easy and effortless as 1,2,3 ensuring this way that your teams, agents and business will start benefitting from day one.
- Automated call logging and contact management without manual data entry
- Call journaling and follow-up action scheduling directly within Dynamics
- Intelligent call pop-ups that display customer information during incoming calls
- One-click dialing capability for seamless outbound calling
- New contact creation from call interactions
- User-friendly implementation requiring minimal training or onboarding time
Want Microsoft Dynamics 365 connected to your PBX?
Every Mr. VoIP integration is built around your existing 3CX setup — tell us what you're running and we'll scope it.
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