Agent Rating Software
Give your customers a voice with an Agent Rating System
On-the-spot Customer Feedback.
Customers rate your agents on-the-spot with our Agent Rating Software.
Bad news travels fast — and so do bad experiences. If a customer leaves your call center unsatisfied, they're going to talk about it, whether that's on social media or elsewhere.
Mr. VoIP's agent rating software gives your customers a platform to share feedback about their experience with your call center — valuable both for praising high performers and spotting where you need to improve.
Reports are sent to your inbox daily, weekly or monthly so you stay on top of situations and keep customer satisfaction high.
- Let customers rate their call center experience
- Surface dissatisfaction early to protect your reputation
- Get daily, weekly or monthly performance reports
Want this for your call center?
Every Mr. VoIP tool is built around your existing 3CX setup — tell us what you're running and we'll scope it.
Get in touchOr start with our forever free 3CX APIs — no credit card required.
- 3CX-Exclusive Customization
- 10+ Years of 3CX Development
- Singapore-Based Support Team
- Part of the Cal4Care Group