Office 365 & 3CX Integration
Effortlessly integrate Microsoft/Office 365 with 3CX
Turn Office 365 into a full communications suite
Mr VoIP offers a painless and hassle-free Office 365 (now Microsoft 365) and 3CX integration. Watch your agents’ productivity as well as your customer satisfaction rates skyrocket by automating manual tasks from one centralized location.
Automatic Call Logging, Journals & Contacts
Call and contact management, call logging and call journaling can all be automated allowing your agents to focus on what really matters – your customer. They can even add follow-up actions at the end of the call to ensure maximum satisfaction.
Straightforward Office 365 and 3CX Integration
The integration between Microsoft/Office 365 and 3CX is easy as pie. Your agents as well as your system administrators won’t require any extensive training and your business will start reaping the benefits from the first day.
- Automated call logging, journaling, and contact management
- Call pop-up notifications when customers call in
- Post-call follow-up action scheduling
- Automatic contact creation from call interactions
- Click-to-call functionality within Office 365
- Streamlined workflow with no extensive training required
Want Microsoft 365 connected to your PBX?
Every Mr. VoIP integration is built around your existing 3CX setup — tell us what you're running and we'll scope it.
Get in touch