Google Contacts Integration with 3CX
A seamless Google Contacts integration for your contact center
Google Contacts Integration: Your new communications tool
With the 3CX and Google Contacts integration you convert your Google Contacts into a complete communications tool. And by doing so your agents’ productivity, as well as your customer satisfaction rates, will reach an all-time high by simply automating tasks from one centralized location.
Automatic Call Logging, Journals & Contacts
Enable your agents to focus on what really matters – your customers. By automating call and contact management, call logging and call journaling you allow them to really listen to the issue at hand. What’s more, they can add follow-up actions at the end of the call to ensure maximum customer satisfaction.
The Easy Google Contacts Integration
The integration between Google Contacts and 3CX is effortless. Without any extensive training required or a steep learning curve your agents as well as your system administrators and your business will start reaping the benefits from day one.
- Automatic call logging and journaling for a complete contact history
- Call pop-ups showing relevant contact information on incoming calls
- Follow-up action scheduling for consistent customer engagement
- Seamless contact creation directly from call interactions
- Click-to-call for quick dialing from contact records
- Minimal-effort setup with little training required
Want Google Contacts connected to your PBX?
Every Mr. VoIP integration is built around your existing 3CX setup — tell us what you're running and we'll scope it.
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