Exact Online and 3CX PBX Integration
A seamless Exact Online and PBX Integration
Transform Exact Online into a communications tool
Allow your agents to manage calls and contacts from one centralized location by integrating Exact Online with 3CX PBX. As a result you will boost agent productivity, reduce wasted time and increase customer satisfaction.
Call Management & Logging, Journals & Contacts
Don’t waste any more of your agents’ time on manual and tedious admin tasks. The Exact Online PBX integration automates call and contact management as well as call logging and journaling. Hence, allowing your agents to truly focus on your customer and ensure maximum customer satisfaction.
No Extensive Training Required
The Exact Online and 3CX PBX integration offers you the best of both worlds without wasting time on extensive training or steep learning curves. Your teams and agents will hit the ground running from day one and you will see your customer service levels hit an all-time high.
- Call journaling that automatically logs and documents all customer interactions within the system
- Call pop-ups that display relevant customer information when incoming calls arrive
- Call follow-ups to manage and schedule follow-up actions directly from call records
- Contact creation to build and organize customer contacts seamlessly during calls
- Click-to-call to initiate calls directly from contact records with one click
- Call management and logging that centralizes call handling and reduces manual administrative work
Want Exact Online connected to your PBX?
Every Mr. VoIP integration is built around your existing 3CX setup — tell us what you're running and we'll scope it.
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