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Cliniko Integration for 3CX

Boost productivity with the 3CX and Cliniko Integration

Transform Cliniko into a communications tool

Mr VoIP offers a seamless Cliniko integration with 3CX. Watch your agents’ productivity as well as your patients’ satisfaction rates skyrocket by automating manual tasks from one centralized location. Enable your team to respond to patients’ needs faster and without the manual hassle.

Match Caller ID to Patient’s Record

This Cliniko integration for 3CX saves time and boosts productivity. Agents no longer need to switch between their Cliniko and 3CX interface to manage calls and see patient records. When an incoming call occurs the caller ID is automatically matched to a patient’s record in Cliniko and if no record is found a new one is created.

Automatic Call Recording

Call recordings are automatically saved and new cases are created within Cliniko under the patient’s record. Therefore, no matter who the patient speaks to the next time they call a clear communications history is accessible for all agents of the system without the need to add call logs manually.

  • Automatic caller ID matching to existing patient records, with new record creation if needed
  • Call recording automation that saves recordings directly to patient files within Cliniko
  • Call journaling to maintain accessible communication history across all team members
  • Incoming call pop-ups providing instant patient context during calls
  • Click-to-call functionality enabling direct dialing from within Cliniko
  • Follow-up task management integrated into the patient record system

Want Cliniko connected to your PBX?

Every Mr. VoIP integration is built around your existing 3CX setup — tell us what you're running and we'll scope it.

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