Bitrix24 and 3CX PBX Integration
A seamless integration for Bitrix24 and 3CX
Convert Bitrix24 into a communications tool
Manage calls and contacts from one centralized location with the Bitrix24 and 3CX PBX integration. Save mounds of time on tedious and manual admin tasks and as a result you will boost agent productivity, reduce wasted time and increase customer satisfaction rates.
Automate Call & Contact Management, Logging & Journals
Save time and boost productivity by automating tasks that defocus your agents from your customers. The Bitrix24 PBX integration automates call and contact management as well as call logging and journaling. Hence, allowing your agents to truly focus on your customer and ensure maximum customer satisfaction.
Easy, Effortless Integration
The Bitrix24 PBX integration offers your agents and system admins an easy-to-use solution that doesn’t require extensive training or steep learning curves. Your teams and agents will start reaping the benefits from day one and you will see your customer service levels hit an all-time high.
- Automated call logging and journal entries within the CRM
- Intelligent call pop-ups displaying customer information during incoming calls
- Automated call follow-up task creation and management
- One-click contact creation directly from call interactions
- Click-to-call functionality for initiating calls within Bitrix24
- Simplified implementation requiring minimal training for team adoption
Want Bitrix24 connected to your PBX?
Every Mr. VoIP integration is built around your existing 3CX setup — tell us what you're running and we'll scope it.
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