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Zoho CRM and 3CX Integration via Mr. VoIP Tools

2022-01-10

Mr. VoIP enables Zoho CRM Integration with 3CX V16/V18

Mr. VoIP now offers integration between Zoho CRM and 3CX V16/V18, allowing users to work within a single platform rather than switching between applications.

What does this integration do?

  • Click to Call – Launch calls from Zoho CRM via 3CX
  • Call Pop-ups – The customer record is brought up automatically during a call
  • Call Journals – Calls are logged automatically as call records in the CRM
  • New contacts – Can be created when a call is received from an unknown number
  • Follow-up – Add a follow-up action to a call (Schedule Call, Event, Task)

Easy setup and configuration

The integration features straightforward setup through a few simple steps. Resources include a setup guide and demonstration video showing the integration in operation.

Need a custom CRM integration?

For CRM systems not natively supported by 3CX, Mr. VoIP offers custom integration development services tailored to specific business requirements.