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Mr. VoIP App for 3CX and Microsoft Teams Integration
2023-03-20
Looking for a truly seamless integration between 3CX and Microsoft Teams? Have we got some great news for you.
Enable your agents to manage their 3CX calls, contacts as well as internal and external chats directly from their Teams message textbox with the all-new Mr. VoIP Teams App.
The app is available for Windows, Mac, iOS and Android operating systems allowing you to benefit from it no matter which device you are using.
Contact and Call Management
Complete call and contact management integration between 3CX and Teams:
- Click2Call
- Make and receive calls
- Transfer calls
- Access call history
- Log in and out of call queues
- View and manage contacts
- Forward customers to the agent survey tool
- Call logging and notes
Internal and External Chat Management
The app also offers integration with chat platforms:
- Internal chats between colleagues
- Website live chat with your website visitors
- WhatsApp integration
- Facebook integration