How to Chat and Message from Your mConnect Dashboard

mConnect, Mr. VoIP's sister omnichannel dashboard, is built so agents can reach customers wherever they already are instead of juggling separate apps and logins. From a single dashboard, agents can chat and message across channels like Facebook, Twitter, LinkedIn, Telegram, WeChat, and LINE, plus send business SMS.

Consolidating those conversations into one place keeps response times down and gives supervisors a clearer view of who's talking to whom. If you want a walkthrough of mConnect for your own team, contact us and we'll set one up.