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Get More 3CX CRM Integrations with Mr. VoIP Tools

2023-03-20

3CX's built-in CRM integrations are limited to PRO and Enterprise editions, and even then the supported list doesn't stretch to cover every platform teams actually run. If yours falls outside it, you're usually stuck keeping contacts and call logs in sync by hand. Mr. VoIP builds the custom integration instead — we've connected 3CX with CRMs including Salesforce, HubSpot, Zendesk, Zoho, Microsoft Dynamics 365, Microsoft Teams, Odoo, Bitrix24, ConnectWise, Freshdesk, Vtiger and more.

Without integration between your PBX and CRM, productivity suffers. Staff must manually add new contacts, log calls in separate systems, manage multiple phonebooks, and potentially miss caller identification. That becomes particularly problematic for call centers handling high call volumes. Rather than switching systems, you keep your existing CRM and gain seamless integration with 3CX.

Whichever system your team lives in, the goal is the same: click-to-call, automatic call logging, and contact records that update themselves instead of a phonebook someone has to maintain twice. Tell us which CRM you're on and we'll tell you what's involved.