3CX and Cliniko Integration via Mr. VoIP Tools

Fresh out the oven! A new Cliniko Integration for 3CX with Mr VoIP add-ons

The integration between Cliniko and 3CX enables healthcare practitioners to streamline their workflows. Users can manage calls and access patient records without switching between applications. When calls arrive, the system automatically matches caller ID to patient records in Cliniko or creates new ones if needed.

Call recordings are automatically saved and logged as cases within patient records, creating a comprehensive communication history accessible to all agents.

Key Features

• Call Pop-ups – Patient records display automatically during incoming calls
• Call Journals – Calls log automatically as cases in Cliniko under patient records
• New Contacts – Unknown callers trigger automatic contact creation
• Call Recordings – Recordings save automatically within patient records

Resources

• Watch the video
• Read the guide

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