Protect Your Customers' Data with the Call Recording Encryption Tool

Billions of records have been lost or stolen to data breaches over the years, and only a small fraction of that data was ever encrypted — a gap that matters even more when the data in question is a customer's own voice on a recorded call. Mr. VoIP's Call Recording Encryption tool closes that gap by securing call recordings against unauthorized access, protecting sensitive information shared during phone-based transactions and helping businesses meet requirements under frameworks like CCPA, NARA, FINRA, and MiFID II.

For businesses handling payment details, health information, or other sensitive data over the phone, encrypted recordings are as much about earning customer trust as avoiding penalties. Reach out to our team if you'd like help adding call recording encryption to your 3CX deployment.