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Customize Your 3CX Wallboard with Mr. VoIP

2023-03-20

No two call centers are identical. Even within the same organization, different call centers have distinct needs and operations. Therefore, expecting all call centers to display the same data on their wallboards is unrealistic.

Mr. VoIP addresses this challenge as a 3CX add-on solution. It enables comprehensive customization of 3CX Wallboards, allowing teams to configure displays for agent status, call information, queue management, wrap-up codes, and department-specific details.

We recommend reviewing our Do's & Don'ts guide for Call Center Wallboards to get the most out of your wallboard.

Mr. VoIP also offers complementary services including custom call reports, CRM integration, custom softphone development, and a free 3CX API for organizations requiring further customization beyond standard wallboard features.