Mr. VoIP enables Zoho CRM Integration with 3CX V16/V18
You read that right! You can now integrate your Zoho CRM with 3CX V16/V18 via Mr. VoIP. This is great news as this integration allows Zoho CRM users to increase productivity and save time by no longer toggling between the two apps for their daily tasks.
What does this integration do?
- Click to Call – Launch calls from Zoho CRM via 3CX
- Call Pop-ups – The customer record is brought up automatically during a call
- Call Journals – Calls are logged automatically as call records in the CRM
- New contacts – can be created when a call is received from an unknown number
- Follow-up – Add a follow-up action to a call (Schedule Call, Event, Task)
Easy setup and configuration
Not only is the integration itself great news for 3CX and Zoho users alike, we’ve also made the setup and configuration as easy as 1,2,3. And we mean that! With just a few simple steps you will have the integration configured and ready to go in no-time.
Need a custom CRM integration?
We develop customizations for your business needs
Make it easier to dial numbers directly from your browser or CRM using Mr. VoIP’s Click2Call plugin. The plugin uses 3CX and allows your agents
With mConnect you can truly interact with your customers no matter which platform they’re using. We offer social media and messaging app integrations for the
mConnect offers an email ticketing system as a part of its call center omnichannel solution. From within the dashboard, you can easily respond to tickets,
Having the right tools is vital to exceptional customer service. However, even if you’ve got the best call center software available it still needs to
With 3CX pushing out quite a few new updates for 3CX V18 and the all-new 3CX StartUP, we found it was time to refresh your