Fresh out the oven! A new Cliniko Integration for 3CX with Mr VoIP add-ons
Great news for our healthcare practitioners and clinics that are using Cliniko and are looking for Cliniko integrations with their PBX and call center software.
This Cliniko integration with 3CX which is enabled with Mr VoIP saves time and boosts productivity. Users no longer need to toggle between their Cliniko and 3CX interface to manage calls and see patient records. When an incoming call occurs the caller ID is automatically matched to a patient’s record in Cliniko and if no record is found a new one is created.
Additionally, call recordings are automatically saved and new cases are created within Cliniko under the patient’s record. Therefore, no matter who the patient speaks to the next time they call a clear communications history is accessible for all agents of the system without the need to add call logs manually.
In a nutshell:
- Call Pop-ups – The patient record is brought up automatically during a call
- Call Journals – Calls are logged automatically as cases in Cliniko under the patient’s record
- New Contacts – can be created when a call is received from an unknown number
- Call Recordings – call recordings are automatically saved and saved in Cliniko under the patient’s record
Check out the Cliniko Integration with 3CX and Mr. VoIP in action:
Custom CRM integrations
If you’re using a CRM which is not natively integrated and supported by 3CX get in touch with us and we will develop a custom CRM integration for you.
We develop customizations for your business needs
Share:
Offer Exceptional Customer Service with our Email Ticketing Feature
mConnect offers an email ticketing system as a part of its call center omnichannel solution. From within the dashboard, you can easily respond to tickets,
Your All-in-One Video tutorial for call pop-ups, wrap up codes and reports
Having the right tools is vital to exceptional customer service. However, even if you’ve got the best call center software available it still needs to
First Come, First Serve. Reserve your spot for our upcoming 3CX Trainings
With 3CX pushing out quite a few new updates for 3CX V18 and the all-new 3CX StartUP, we found it was time to refresh your
Centralized PBX Extension & Contact Management with Mr. VoIP Tools
Use our HTTP API and manage all your 3CX PBX Extensions from one central dashboard. Save on admin time and effort and eliminate manual tasks
3CX API Integration with Mr. VoIP’s Call Recording API
For a CRM Integration to be truly seamless and allow your agents’ productivity to reach an all-time high, they need to have the ability to
Get more 3CX CRM Integrations with Mr. VoIP Tools
3CX offers out-of-the-box CRM integrations, available with the PRO and Enterprise editions which you can easily Plug’n’Play them with 3CX. But what happens if you