Mr.VoIP Custom Reporting solution provides accurate metrics and makes the process simple and accountable. It enables 2-Way Reporting as reports can be generated from 3CX and CRM. Enhances productivity as it empowers analysis of the worktime spent by the Agents.
All inclusive, precise billing solutions that suits any business. Receive off-the-peg information about collection, revenue, billing and other activities. Timely alerts and notifications. Dynamic routing. Security and Scalability. Dispute management.
Mr.VoIP CTI & WebRTC allows the connection of the telephone systems to the computers/servers using automatic number identification (ANI) or using Caller ID (CLI) functions based on certain parameters that are stored in the customer databases.
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